Garage Door Repar Melrose

Once upon a time, we awoke to a non-operational garage door, you guessed it, a broken spring! Our cars were locked in, my husband had to drive a "loaner" to work. I called this company around 9:30am. Customer service; excellent. Christina was very patient with all my questions. By 4:30pm, Joe was ringing the doorbell. Very knowledgeable, explained in detail the problem, the solution, cost and worst case scenario if we did not repair it correctly. In the end, we had him do the additional work and the door opens/closes like a charm! Thank you for the 10yr warranty too! more

This company garage door service is the very best. I think you should make Dan, the service person who took care of our door, president of the company, however. He has personality plus, explained the problem, and repaired the problem in a timely manner. Thank you! more

From the time I made first contact by phone, to the free estimate, to checking back about the warranty, to the actual work being done, I was very impressed and happy with my decision to contact you guys. The tech was on time, professional, and got the work done in a very efficient manner. more

Called to have the springs repaired on my garage door - the technician arrived exactly when he said he would. Got the best price out of numerous calls I made for the repair (along with a written warranty). He went through everything and made all necessary adjustments; lubed everything and even replaced a burned out light bulb at no extra charge! Couldn't have asked for more prompt and thorough service! Highly recommend! more

I just picked these guys out of the yellow pages (hoping they would be ok) and was extremely pleased with the price and job so the people across the street hired him too! Fantastic and came out right away! more

Eli from this garage door company saved the day. I had filed a claim with my home warranty and they sent out some hack of a garage door repair guy. The guy was shady and dishonest and was clearly out to do as little work as possible for his payment from the home warranty company. He didn't fix my problem (the receiver wasn't sensing the remotes) and just tried to tape two wires together to make the receiver longer. I finally had it and told the home warranty not to send these people back into my house and they sent this company garage door service to the rescue. Now only if they had sent them in the first place... Eli was awesome. Knowledgeable, polite, kind, helpful and willing to help. He even amused me by saying hello to my children who wanted to see "the man in the garage". He quickly and painlessly saved the day! I wouldn't hesitate to use this company garage door service again. In fact in the next couple of years we plan on upgrading our door to a carriage door and I will definitely be calling this company! more