Gallery of Belle Meade

I have shopped with the owners of The Gallery of Belle Meade for over ten years. I have custom ordered numerous items. I have always had positive experiences. I am impatient, but I realize that the type of detail and quality of the items I order takes time. The Gallery of Belle Meade does not sell your typical Chinese imports like so many stores. Most of their things are made by hand to order in Europe. Just be patient I know they are totally trustworthy and very good people. I could not more highly recommend that you shop at my favorite store--The Gallery of Belle Meade. Pros: quality you cannot find in Nashville Cons: it can take a little time more

Buyer beware...make sure to read all reviews on this store! My experience with this merchant was horrible...long lead times, dishonesty from the owner, and poor communication from the entire staff. Although the merchandise if the store is beautiful, I ended up canceling my order after not receiving it for over eight months and I had to fight with the owner to get my deposit back! more

Despite the mixed reviews here, my wife and I decided to take a chance and let The Gallery of Belle Meade design two rooms at our home. We were very impressed with the quality of the product (great Italian and English furniture and beautiful artwork) and the design (draperies, etc.). We got 90% of our deliveries on time or early. The rest trickled in, but it was all custom and I think that takes time. Regardless, they are nice to deal with, fair in their prices and here when scheduled. Go to The Gallery of Belle Meade and see for yourself. Pros: service and most of all quality Cons: price, but very fair more

I have shopped for fine furniture in major cities across the United States and without question The Gallery of Belle Meade is the best. The have the finest quality art, furniture and accessories. Most of their product is imported from Europe so it can take a long time to special order. I have ordered many items, had my draperies designed and installed, and have purchased many items from their stock. I find their product to be outstanding, the selection wonderful and the service thorough. I have had nothing but positive experiences from the owner and the staff. After having my home designed by The Gallery, I feel that I live on the pages of a magazine. I trust The Gallery to furnish my home and have just hired them to furnish my daughter's condo. I guess you can't make everyone happy, but they have gone out of their way to show me how much they appreciate my business. If you want fine quality, shop at The Gallery. Pros: Great Service and Selection Cons: Its expensive, but worth it more

Can't believe that others have had problems at The Gallery of Belle Meade. I have custom ordered over 50 items in the last three years. I had two delays, but staff could not have been nicer about it. They even loaned me dining chairs to use until my order came in--even though it wasn't due yet. I find the quality and the service to be outstanding. I like fine things. I think The Gallery has the best selection and the best prices in Nashville. In this case, judge the book by its cover. The Gallery of Belle Meade, even though it is now in Green Hills, will not disappoint. Pros: Service and Quality more

I could not agree with ""cyrusthecat"" more! I had an almost identical and equally disappointing experience. My advice to anyone is to shop elsewhere. If you must shop there, only buy items off the floor and don't expect any level of customer service if there is any issue with the item(s) you buy. Do not buy anything from the Gallery of Belle Meade that needs to be ordered! It is now September 2007 and the store has yet to deliver merchandise that I ordered in February 2007. It has been almost seven months; the store is holding my deposit of roughly 62%; and I have little to no confidence that I will receive my merchandise. What is most disconcerting is that I'm working with the owner, someone you would expect to care deeply about his level of customer service and reputation. After going through this experience and being new to Nashville and a new (now former) customer of this store, I have asked some long-time Nashville residents and some reputable local home furnishings store representatives about the Gallery of Belle Meade...Everyone I've talked to has said that the store has some beautiful things on the floor, but that their customer service is horrible. I would go as far as to say that the owner lacks any professional integrity. I am the first to applaud great service and the last to publicly post such comments, but that is how strongly I feel about the Gallery of Belle Meade! Pros: Large floor selection of beautiful furniture and artwork Cons: Did not deliver furniture, terrible customer service, had to fight to get my deposit refunded more

I would be extremely hesitant to use Gallery of Belle Meade. They do have beautiful furniture and accessories, many unavailable elsewhere in Nashville. However, they are not particularly reliable. I ordered a piece of furniture and was told it would arrive in approximately 10 weeks. They asked for, and received, a 90% deposit. They never called and when I called them over a month after the original delivery date, they started giving me the runaround with all sorts of excuses as to why the piece hadn't arrived. This went on for over two months and the owner became increasingly hostile, finally offering to give me my money back because I was ""hassling"" him. Getting the money back then took another month. So while I'd have no hesitation about buying something available on the floor, I would be very wary about special orders. Go to Bradford's or Sprintz instead because those stores know how to treat customers. Pros: Beautiful merchandise, well displayed Cons: Unreliable more

I am so impressed with their new Green Hills location. They are by far the finest furniture store in Nashville; plus, they are friendly and the prices are very fair. I just bought an oil painting and am going back to purchase a new sofa and chair next month. You are missing out if you do not visit their new store! Pros: the best furniture quality available Cons: no elevator more

They have moved to a fabulous Green Hills location. It is fabulously posh and still very pleasant to visit. There is no attitude like you find in even lesser quality stores. We have been purchasing for years and highly recommend the store. The prices are great for the quality. The quality is outstanding--inlaid Italian furniture, custom upholstery and original art. Go and go again. Pros: quality and style Cons: pricey, but very fair more