GRAHAM'S TOWING

thanks Mike for the service. we broke down on 131 friday. it wasn't a long wait and he had the van on the truck pretty easy. but he went the extra for me and dropped me off at home on his way to bring the van to get looked at. not to much off where it was going but much appreciated anyways. will def call you if am stuck again more

Very poor customer service. Rude and unprofessional management. more

The most unprofessional experience I've had with a ""small business owner"" to date. Towed my new car at 6 am, Monday morning - the first day I had it - from my apartment complex. The office wasn't even open to get a parking decal, and so they came at SIX in the morning on Monday (can't find them anywhere on F/S when the parties are all going). Unfortunately, their posted sign says ""illegally and unauthorized vehicles will be towed at owner's expense"" - and mentions NOTHING about decals. My vehicle was neither illegally parked or unauthorized, as I am a resident. When I called them to explain I was a resident, I was told by their ""customer service rep"" that it ""WASN'T HIS PROBLEM"" and he hung up on me when I expressed my amazement. Furthermore, they have NO STANDARD OPERATING PROCEDURE. My friends have business cards with chicken scratch hand-written notes saying ""this is your second warning"" (I was towed without any notice at all). When I went to get the car, they were discourteous and disorganized. I had to wait 30 minutes at a SEPARATE location (15 minutes away from where you pay) for someone to open the gate, and RECHECK all my ID - they are EXTREMELY DISORGANIZED. These extortionist criminals need to face the facts: they're on contract and don't have to compete with anyone. Their ""Vote Republican"" banners on the front of their lawns say it all: small business owners advocate protectionism and SEIZING PRIVATE PROPERTY WITHOUT CONSENT. The only people you could get to work at these places are the degenerate criminal offenders that already work there - breasts and necks covered in tattoos and reeking of cigarettes. Professional appearance? Courteous staff? Customer Service? Nope. Just Graham's Towing. That'll be $140 please. CRIMINALS. more

These people are the best. from the friendly helpful dispatcher to the really professional driver, they rule! I ran into a ditch and called. A truck was there fast, the driver knew what he was doing, they charged a fair price and the driver could not have been nicer. What a relief. The last time I called another local company, the driver had no teeth and he tried to get my phone number. OOOOOOHHH!! Thanks Graham's. more

When my vehicle broke down, I got the telephone number for Grahams Towing from a friend. Wow was I happy that I called them. They lady I spoke to on the phone was very nice and showed sympathy for me and my situation. In less than 30 minutes a driver showed up and was helping me. He was very friendly and helped comfort me during this stressful situation. After he hooked up my car he allowed me to ride with him in his truck to the repair shop. The truck was very clean and well kept. The driver and the truck really showed how professional this whole company is. It is nice to know that there is still a company in town that takes pride in their work and really puts an emphasis on customer service. I have made sure that all of my family members have the phone number for Grahams Towing stored in their cell phones, and I would highly recommend that you do the same!!!! more