On Thursday August 18, 2011 I paid Goodyear Auto Service Center, a division of the Goodyear Tire & Rubber Company, at 811 South Gallatin Rd. $964.90 for tires and repairs on my Honda Accord. After repairs were made, the axle that Goodyear installed came off while I was driving. This incident posed a safety issue for others in my vicinity and myself. It also created additional costs for towing by Copeland?s Towing & Recovery, problem diagnosis at Trickett Honda, and transportation rental at Enterprise Rent-A-Car that their manager Dan won't reimburse me for. Goodyear?s non-acceptance of responsibility from installing what they admit was the incorrect model and size axel on my Honda Accord is unacceptable.
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