Don't be fooled by owner Michelle's low prices and guarantee of personalized service. If she treats her dogs the way she treats her patrons you're only assured abusive words and behavior.
I've never been treated as poorly by someone claiming to provide the islands' best service. When picking my dog up today she wouldn't put her personal cell phone down and while I tried to tell her that I was going to check my dog out a day early she practically yelled at her phone friend that she now ""has to go because my customer is turning into a big deal.""
Before I, or my boyfriend, could say a thing she told us flatly and angrily that she ""will charge us an extra night's stay because that's what our contract stated and we could look up her rules on her website if we had a problem with that.""
Whoah! Slow down. We never challenged the ""rules"" in the first place, but what's with the attitude?? We promptly told her that we would not be recommending her to anyone we knew if this was the way she treated everyone and she told us, ""That's fine. I don't want you back. Don't ever come back here.""
Well, that's ok. We won't. And we hope you won't go either.
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