Furniture Deals

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10360 Metcalf Ave
Overland Park, KS 66212

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(913) 800-4719
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Furniture Deals - Overland Park, KS
Reviews
( 176 )
( 32 )
( 13 )
( 2 )
( 3 )

Best

I am a repeat customer and as always I am very pleased with the service and the cost/price/value I received.

Worst

""Customer service wasn't very good.. Very pushy!!""

Past & Future Customer 12/30/2011

""Store was well lit , friendly staff , great payments plans with free delivery.Driver was on time and very professional.Very good prices as we have bought furniture from Furniture Deals in the past. Past and future customer"" more

Good Experience 12/30/2011

""Had a good experience. The delivery oprions were fast and convenient. The only thing that I don't really like is the greeting when you first walk in and they want to connect you with a sales person right away and sometimes you are there to just look as you may not find what you are looking for."" more

Price Matching 12/30/2011

""The customer service representative was helpful. He seemed to be new and at times not very observant. I came in looking for a dinning room set and while he was looking up some information I notice a bedroom set and spent time looking at it while he was doing research. When the dinning room set was not available he told me to have a good day without asking if there was something else or pay attention to the fact I was looking at the bedroom set. Being I'm in sales this could have been money walking out of the door. Also I purchased lamps that once I got them home the leg was broke on the lamp but it was replaced with no hassle. The hassle was driving 15 miles to have it replaced. Also the dinning room set I was interested in I found at Nebreska Furniture Mart for $100 cheaper."" more

Fast Delivery 12/30/2011

""It was fine. The delivery was fast."" more

Very Good 12/30/2011

""Very good! Joe was our sales person and he was great!!"" more

Sleeper Mattress Problems 12/30/2011

""I had ordered a replacement mattress for my sleeper sofa that I had purchased from you less than 2 years ago...had some difficulty in notification from the warehouse after 2 calls it was found..but there was no attempt on them to call me."" more

Fabulous Experience 12/30/2011

""I had a fabulous experience with Furniture Deals! I bought a TV Stand right off the floor. I needed it right away. I know they prefered to sell me a ""new"" one from the warehouse, however, I didn't have the time to wait...so they were gracious and helped me out by letting me buy the floor model. I love it, it's PERFECT! The only problem was (not with the stand) that they put a wristband on me so I could take advantage of a ""door buster"" discount, which was great - but they didn't put my name in the drawing for a new TV and other door prizes. SO, when I came back at 4:00pm to pick up the stand, they were holding a drawing for door prizes that I was not eligible for. Earlier in the day, when I arrived at the store to shop, apparently I didn't ""stop by"" the table to fill out the slip for the drawing, the sales person who helped me (who was wonderful) went to the table for me while I was wandering around the store and brought the wristband TO ME. SO, I guess that's how my name didn't get in the drawing. I wish the sales person would have told me to go to the table personally and ""sign up"" for the prizes. Oh well, that's what happened. It won't keep me away - just wanted you to know."" more

Exceptional Experience 12/30/2011

""From the time our sales person first approached us to the delivery and set up of our purchase we feel it was an exceptional experience. The entire staff, especially Kevin and Dana, went out of their way to insure we were informed and almost catered to involving the items we bought. Kudo's to the management for making us happy customers."" more

helpful, polite and honest 12/30/2011

""The people Furniture Deals were helpful, polite and honest. The person that helped my was Scott. He was patient and overall pretty good about not pressuring me into buying something; which is very important to me since I consider retailer pressuring one to buy a very poor business practice. Overall, my purchasing experience at FD was pleasant, I would come back again."" more

Positive Experience 12/30/2011

""We had a positive experience shopping and purchasing our furniture at the store. We went in a month previous to our purchase to look at their dining room tables. We found one that we liked but decided to wait until their Fourth of July sale. When we entered the store, we were greeted warmly and asked who we had previously worked with on their sales team. While Teresa wasn't there to assist us, the manager was helpful and told us to contact him if we had any questions. When we purchased the items that day, the employees were nice and explained everything to us. Overall we were really pleased with the service and quality of their products. The delivery team was really nice and professional even though they were working on July 4th!"" more

Love This Store 12/30/2011

""Love your store! Wide variety of furniture and accessories to choose from. Linda, your Sales Associate, was very pleasant and friendly. No hassle shopping. Would highly recommend your store to others!"" more

Awesome!! 12/30/2011

""Awesome, awesome, awesome service and price!!"" more

Great Prices 12/30/2011

""The prices are great and the furniture looks good. It's not HIGH, HEAVY QUALITY, but they had exactly what I was looking for. They delivered it very quickly and all of the furniture looks wonderful in my house."" more

Very Satisfied 12/30/2011

""Very satisfied, This is our third purchase and we have been happy each time"" more

Very Happy With My Product 12/30/2011

""Just got my living room furniture & bed set today.Am very happy with it. The sales staff was very helpfull but not pushy,delivery guys were here early & very quick in getting the job done,everyone was very friendly. Only problem was the length of time to get furniture from factory.Would still buy from Furniture Deals again."" more

Best Furniture Store, Possibly Ever 12/30/2011

""Best furniture store I have been in, possibly ever. Great customer service, great display/selection, honest sales people (no pressure). Amazing experience at Furniture Deals!"" more

Referred All My Friends 12/30/2011

""I love Furniture Deals. I have purchased several furniture pieces from this store and also referred several costumers to them."" more

Nice & Friendly 12/30/2011

""We had a great experience shopping at Furniture Deals. Our saleslady, Linda, was so nice and friendly. Our sofa and chair were out of stock when we ordered it and it came in way before the date we were told so that was nice. We are enjoying our new furntiure. Thank you!"" more

not pushy and very helpful 12/30/2011

""We have bought several items from the Belton store and have been very pleased with the purchase. Joe the salesman was not pushy and was very helpful in what we were looking for. We will purchase from the store again. We even recommended the store to our daughter and my sister. Which both purchased items. Keep up the good work."" more

One Happy Lady! 12/30/2011

""I loved my whole experience at Furniture Deals. The staff helped me find the items I needed, the check out was speedy, and the warehouse staff was so helpful in loading and making sure I got my items in secure to get them home safely. I was really impressed how fast my mechandise came in they said a week and I got it in 3 days. I will be buying all my furniture from Furniture Deals. "" more
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Additional information
  • Hours: Sun 12pm-5pm, Mon-Sat 10am-8pm
  • Payments: American Express, Discover, Master Card, Visa
  • Neighborhoods: Indian Creek Village
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