The place double booked our birthday party even though I booked 2 weeks prior. Did they call...NO! Then when I arrived they told me I couldn't go to the pavilion because they accidently double booked us. So our party starts at a later time, did they give us a discount ...a free game, or ride...NO! When I asked I was told I could take my party elsewhere if I didn't like it! Then the kids all got soaked in the un-maintained bounce house that was full of water from the rain the night before. Then the kids got stuck in the rope tower cuz there was no attendant manning the attraction. I had to climb up the outside of it myself! Then, whilst it was late we eventually get invited over to the party pavilion where they proceed to rush us into the pizza serving...ok, but the pizza comes out and it is a tiny pizza with 16 slices cut into it..SERIOUSLY! I had to ask for more, did they include it...no, was it offered as a make good on all the troubles...no I was charged $20 for it!!! While the kids are still eating pizza she brings the cake out, and because it is windy she says "Can we just not light the cake?" REALLY!!! at a birthday party!!! WTF! So no happy birthday song, no candles, NO DISCOUNT. This place is way under staffed, Over priced (i thought it would be worth the money) and half the crap there is shut down! Thanks for RUINING my daughters 10th birthday funplex!
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