I have not been treated so poorly by any store. The bid was sent over, at the bottom it state that it is subject to normal terms. I asked what those were and never received a reply even after many contacts. The trial approval work was horrible!!!! It did not resemble the logo. Who ever the guy in the back of the store is at the computer was rude angry and practically yelled at me, said his machines could not do the work. The work was sloppy with missed stitches, unclipped threads, the prices were double that of other places. They want full payment up front with out review of the final product and promise deadlines they can not meet. Shop around a bit before you settle and make sure you are satisfied with the work before they start.
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