I would not recommend this company at all; I wouldn't give them a star either but you have to give at least one. We had them out to fix our pellet stove we bought from them when a tenant damaged it. They cleaned the stove and charged my tenant, which she paid, for the cleaning and some parts that they had to order. Then they never came out and installed the parts. We contacted them when new tenants moved in and they came out and cleaned the stove but never replaced the parts. When my fiancee went to talk to them, the guy yelled and screamed at him that because we had renters there was no warranty. Warranty on what? He never installed the parts. My tenants paid for all of the work he did. Now he is trying to say we never paid him. But he's never called to say we owe him anything and he never fixed the stove the first time.
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