If youre calling ahead, hope that you dont try when employees feel theyre "busy" as the phone lines get an even shorter temper than counter-service. Getting hung up on is a regularity, as either they 1) think its amusing, 2) appropriate punishment for those pesky costomers who try to call ahead, or 3) are not mentally equipped to handle picking up a phone receiver and jotting down an order.
After almost 10 ever-worsening trips to this place, and even more attempts at call-ahead orders, I refuse to try it again.
Bottom pickle: The burger is never worth the wait or the insufferable service.
Pros: Cheese dip for fries that you can't match anywhere else
Cons: service, service, service... it's always the service
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