Unfortunately this restaurant has two strikes against it, the dungeon-like dinning room and worst the poor and slow attention to clientele. Without exaggeration, at least 3 or perhaps 4 times I have stood at the maitre d's stand waiting to be seated for long periods of time, 3-5 minutes without seeing any staff and just had to walk out. I've had similar experiences what few times I've mustered the patience to eat there. Lunchtime for a lot of working folks is a limited amount of time and it is not compatible with the poor service.
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