Fred Meyer One Stop Shopping

Good: The cashiers are fast and friendly, patient with coupons, WIC checks etc. I had an issue with the location on Stevens and 19th and they called from their store and attempted to resolve it.. more

This store apparently allows non-service dogs in the store as a matter of policy. I find this totally unacceptable and have discontinued shopping there as a result. In my view, even service dogs in a grocery store are unsanitary and other arrangements should be made to accommodate those needing the services of an animal. However, the dog we encountered there on September 5, 2009, was not a service dog and there is NO EXCUSE for allowing this. Management refused to remove the dog from the store. more

Friendly, helpful employees. Excellent return policy. more

I go here because they really do have everything that I want in a store. I'm a big natural, organic foods fan, and I can count on FM for having the things that I need. The store is laid out well enough (although I feel "blocked" when I walk in there, bad feng shui). I dig the selection - it can't be beat. Foods are fresh and in stock. And the Playland for the smaller kids is a godsend so that you don't have to drag cranky preschoolers around the store. Makes is SOOOO much easier to shop. I'm very thankful to FM for this and I go back because of Playland and the selection and prices. HOWEVER, the real grumble that I have here is the employees. A neighbor of mine is a former FM employee (not this store though). It seems that FM treats their employees like garbage, low pay, bad hours, etc. Kinda like Walmart. I always notice how unhappy and complaining the employees are at FM (those checkers who want to tell me their life stories - I'm a magnet!). I went there today with my two youngest kiddos. The young checker was really sweet. She asked if I wanted help out with my tons of heavy groceries, and I of course said yes. Why not? If they offer, I always take them up on it. Well, this sluggish, complaining employee came up to me with a grimace on his face (like, oh god, I HAVE to do my job??), rubbing his shoulder and complaining that he had to help someone out (he really did say this): "Are you sure you want me to help you? My shoulder hurts so bad. Well, maybe I can use one hand to do it if you REALLY want me to...(whine whine and more whining here)." And I can't do justice to the bad body language and facial expressions either. I looked him right in the eye and said politely, no thanks, I have enough babies to care for. I know that might have been rude of me, but I already had to wait for him to drag himself up there and stare at me like I was the enemy as he was walking up to my cart and overly exaggerating his "arm injury." I just wheeled my heavy cart out, put the kids in the car, and loaded myself. I usually load myself and don't purposely ask for or accept the help unless they offer and are already going to call for it or have someone right there available, so as not to inconvenience the baggers. If someone offers you help, and you accept it because it's their job to do, then they need to do it and stop complaining! I've done plenty of low wage, crappy, thankless jobs in my early years, so I understand the frustration. If it's your job, do it and take pride in doing a good job! (((sorry))) I just think FM has a long way to go in treating and paying their front line employees well. I miss the old days when they had enough people to help out. Ya know - you just can't put a price on good customer service! more

This store is pretty new and has an array of everything from clothes to groceries to bedding to car stuff. I go here about once every 2 weeks. When they have their clearance sales they mark everything down 40% off the already clearanced price so you can get quite a few items for a GREAT price. The staff is friendly and their return policy is good and they have plenty of parking. more