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Fred Martin Nissan

id: 27866169
marker

3388 S Arlington Rd
Akron, OH 44312

marker
(330) 644-8888
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Reviews
( 115 )
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( 1 )

Best

Such a caring dealership! I worked with Joshua Morosko and Brandon-The used car manager and I couldn't be happier! Being able to drive the SUV I've always wanted each and everyday...

Worst

DO NOT GO TO THIS DEALERSHIP. THEY LIE TO CUSTOMERS AND THROW THEM OFF THEIR LOT WHEN QUESTIONED ABOUT THEIR DECEPTIVE PRACTICES. THEY QUOTE PRICES ON VEHICLES AND THEN WHEN YOU A...

Editorial review from Citysearch 8/17/2012

Mike in service and Tony in sales are true professionals. I was treated with respect and they were very business oriented. more

Editorial review from Citysearch 8/9/2012

Mike and Holli were fantastic... the service was excellent and i am very pleased with my new maxima!... Fred Martin Nissan is the place to go!!! more

Editorial review from Citysearch 8/2/2012

Fabulous service - I could not be more satisfied with the service and the perfect work completed. Many, many thanks! more

Editorial review from Citysearch 7/31/2012

Holly is a GREAT salesperson. She's very personable + explains all policies + answers all my questions in term I understand. more

Editorial review from Citysearch 7/26/2012

Jeremy was very helpfull and easy to work with, very friendly and proffesional. Helped get us into a great car at a payment we are comfortable with. more

Editorial review from Citysearch 7/17/2012

Tim was exceptional. He let me have a loner car till the next day because parts were not immediately available. Holly said Hi to me also. Just love Holly. These are the people that make Fred Martin the best in customer service. Thats what it is all about. People who sincerely care. more

Editorial review from Citysearch 6/28/2012

The sales man that helped me was a very polite, patient man and he treated us with respect. This is my second Nissan and the reason I came back to your store was because everyone has always been kind, especially the service department. Thanks to your team and keep up the great work. more

Editorial review from Citysearch 6/26/2012

Holly was very helpful and knowledgeable about the cars I inquired about. She answered all questions with insight and with detailed depth that put me at ease and feeling comfortable with the car purchase. I would highly recommend Holly to anyone who wants to experience top class customer service when buying a car. more

Our visit with Keith Kirkland at Fred 6/5/2012

Our visit with Keith Kirkland at Fred Martin's was very relaxing, answered all questions , no high pressure and he worked with us. Got the car we wanted and left with it. Keith was very friendly and professional. more

Worst Experience Ever, Don't buy from them 2/19/2012

DO NOT GO TO THIS DEALERSHIP. THEY LIE TO CUSTOMERS AND THROW THEM OFF THEIR LOT WHEN QUESTIONED ABOUT THEIR DECEPTIVE PRACTICES. THEY QUOTE PRICES ON VEHICLES AND THEN WHEN YOU ARE GETTING READY TO SIGN THE DOCUMENTS, THEY CHANGE THE VEHICLE PRICE. WE WERE QUOTED A PRICE BY THE SALESMAN, JEREMY WALDEN, WHO TOLD US THAT THE PRICE WOULD BE EVEN LOWER IF WE COULD WAIT TO BUY THE CAR OVER PRESIDENTS DAY WEEKEND, BUT WHEN WE SHOWED UP ON THAT WEEKEND, NOT ONLY WAS ANY ADDITIONAL AMOUNT OFF THE PRICE NOT THERE, AS HE SAID, THE PRICE HE QUOTED US ON THE PHONE A FEW DAYS BEFORE WAS LIKE $500-$700 MORE THAN HE QUOTED. HE THEN SAID ""I MADE A MISTAKE"" WHEN THE NEW CAR PRICE WAS PUT IN FRONT OF US. HIS SALES MANAGER BACKED HIM UP ON HIS MISTAKE, AND INSTEAD OF HONORING THEIR ERROR, THE SALES MANAGER BECAME ENRAGED WHEN WE WERE WALKING OUT ON THE DEAL AND THREW US OUT OF HIS DEALERSHIP WHEN SOME CSUTOMERS IN THE SHOWROOM HEARD WHAT WAS GOING ON AND STARTED TALKING TO US ON THE WAY OUT. WE WERE HAPPY TO SEE THAT AT LEAST ONE COUPLE WHO WAS STANDING CLOSE TO THE OPEN CUBICLE WHERE WE HAD THE HEATED EXCHANGE, ALSO WALKED OUT OF THE DEALERSHIP....ANOTHER COUPLE THAT WAS OUTSIDE ON THE LOT HEARD THE IRATE SALES MANAGER THROWING AN ADULT COUPLE WHO WENT TO THE DEALERSHIP WITH THE INTENT OF PURCHASING A NEW VEHICLE OFF THE LOT AND I COULD SEE IN THEIR ACTIONS THAT THEY HAD DOUBTS ABOUT USING THAT DEALERSHIP. THIS SALES MANAGER, LAST NAME TURNER I BELIEVE, IS CLEARLY A HIGH PRESSURE, PUSHY TYPE THAT WAS UPSET THAT WE DISCOVERED THEIR LYING, PROBABLY WAS A MORTGAGE BROKER BEFORE THAT INDUSTRY MELTED DOWN, NEEDS TO BE MAKING LICENSE PLATES, NOT SELLING CARS THAT HOLD THEM. more

Excellent Service!! 8/9/2011

Excellent Service!! more

No nonsense 8/4/2011

no nonsense, get-it-done attitude was appreciated more

Friendly, affable 8/1/2011

Superb experience! Holly was terrific! Friendly, affable, and caring more

Went beyond the call of duty 7/28/2011

Your service staff stayed late to service my car. They were polite and went beyond the call of duty. VERY thorough. Thank you and please let them know. more

Evryone was very courteous 7/27/2011

Evryone was very courteous. more

Everyone I dealt with was courteous 7/26/2011

I purchased my Dodge Caliber 2 years ago and I have been very pleased with the Service Department. Everyone I have dealt with have been very kind and courteous. more

Appreciate Mike 7/25/2011

I appreciate Mike taking the time to not only explain the needed repair to me but also to my boyfriend via the phone. more

Great place to do business 7/21/2011

Great place to do business. more

No comparison 7/19/2011

Having only delt with two dealerships in this area, you being the second, there is no comparison. Fred Martin will continue to sell my cars I want and need while I live in this area. more

Plan on coming back 7/15/2011

I just started frequenting your Dealership. I will be back. more
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