My wife and I purchased a dining table and a sofa from this company and had them ship it to WA. The table arrived with a huge gouge in the surface about .5"" deep and 6"" long. We refused delivery of the table and took the sofa. The table was returned to Bradley's/Fraser's and we awaited our refund. It never came. I have called in excess of 10 times. There is alwasy an excuse. They woman answering told me that rather than help me, she would like to keep er job. She refused to go to accounting and have them process the check. I told her that I had alreadly lost my job and we needed the money to pay rent. She still refused to help. She claimed they were waiting for the insurance claim to be processed to refund us. We called the trucking company, and they reported that they had issued a check and gave us a date and check number. Bradley's had been lying the whole time. It's now been a year and a half. Still NO REFUND. DO NOT BUY FROM THEM. THEY WILL SCAM YOU.
Pros: 1.5 YEARS LATER THEY STILL OWE ME HUNDREDS OF DOLLARS.
Cons: HORRIBLE CUSTOMER SERVICE - DISHONESTY
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