I purchased a second hand fridge from Frank which, because the fridge had not been turned on prior to my turning up with a trailer to collect it, I could not be sure would reach it's proper temperature. Rather than returning again the next day I took Franks word that it worked but asked for and received a 30 day guarantee. After taking the fridge up a flight of stairs, installing it in my kitchen, and filling it with food I discovered that even while running constantly it would not keep food sufficiently cold. Frank came to look at the fridge within a couple of days and said a noise coming from the compressor indicated that it was no good (the fridge made this noise when he sold it to me). At that time Frank said he would give me my money back but that he didn't have his check book with him (I paid him cash). After numerous polite inquiries as to the whereabouts of my refund Frank has simply stopped responding to me. FRANK EVIDENTLY DID NOT TEST THE FRIDGE BEFORE SELLING IT NOR WOULD HE STAND BY HIS GUARANTEE WHEN IT WAS DISCOVERED BY HIM THAT THE FRIDGE DID NOT WORK WHEN HE SOLD IT.
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