We have been going to Frank's diner for years. It was a family tradition to go every Sunday. My only expectation when dinning out is to get good food and friendly service. Unfortunately, to pay money for today's awful experience and anxiety after eating breakfast there is enough for me to never go back. \r
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The last couple of times we have visited the food has been mediocre. I continued the family tradition thinking it was a new cook and they would eventually ""get it"". The final straw was today's breakfast. The usual hostess of 25 years is no longer there and no one greeted us with a friendly ""hello."" The food took an extremely long time to come out (which is odd considering the place was basically empty). When it did arrive, we all agreed that it had dropped below ""mediocre"" marker. The waffles were burnt and hallow, literally crumbled when cut, vs. the chicken fried steak was mushy. Since the waffles were uneatable, we requested new ones. The second batch came out burnt and crunchy again, so we requested pancakes. \r
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After breakfast we requested the check, waited 10 mins.. no check. My husband decided to go to the cash register to see if he could pay. When he got up there he heard the manager (who also claimed to be the owner) talking about us. ""What do they expect, mushy pancakes. I am not taking that off their bill"" My husband politely pointed out ""they were burnt and hollow."" She looks at him and says, ""Excuse me, I was not talking to you I was talking to my waitress."" I could go on with the story but I am sure you get the point. Less the mediocre food, poor management and unfriendly service. NO THANK YOU FRANK'S DINER!! To pay money for awful experience and anxiety after leaving is enough for me to never go back.\r
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