Frank Gouveia Plumbing Contractor, Inc.

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195 Princeton St
North Chelmsford, MA 01863

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(978) 251-1800
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Frank Gouveia Plumbing Contractor, Inc. - North Chelmsford, MA
Frank Gouveia Plumbing Contractor, Inc. - North Chelmsford, MA
Reviews
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( 2 )

Best

Extremely knowledgeable, courteous. I had three issues and all three were resolved in a timely manner.

Worst

Immediately after having Frank Gouveia Plumbing replace my water heater, I started experiencing strange issues (air spurts, irregular temperature, knocking) that persist today (8 ...

The BEST!! 11/20/2011

Extremely knowledgeable, courteous. I had three issues and all three were resolved in a timely manner. more
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Great installation and service 10/15/2010

I recently had a washer/dryer hooked up and gas line installed by Frank Gouveia Plumbing. Their service tech was on time, courteous and did the job right. What more can you ask for? more
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Friendly service to calm you through a disaster! 9/24/2010

After two days living in our new house in Billerica, we had an old cast iron pipe crack creating a waterfall from my Kitchen sink to my basement. The plumber who came to fix the situation was great with putting out drop clothes and I was amazed at the minimal amount of ceiling he had to take down to get the old pipe out, which ran the length of my house from front to back.\r \r I have had them back to replace an old water heater and do a washer/drier hook up since then, and will continue to use them in the future! more
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Great service 7/30/2010

I first used Frank Gouveia plumbing to repair a rusted out baseboard heater. They came the next day to replace it and even gave us a 30 minute heads up phone-call so I didn't have to wait around at home all day. Then a couple months ago my old water heater started leaking and 2 of their plumbers replaced it with a tank-less water heater. The new tank-less system looks and works great! I would definitely use this company again. Pros: knowledgable, meticulous, professional Cons: Had to purchase a new water heater :( more
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Abhorrent customer service 12/7/2009

Immediately after having Frank Gouveia Plumbing replace my water heater, I started experiencing strange issues (air spurts, irregular temperature, knocking) that persist today (8 months later). At this point, my issue is no longer with the product (though, obviously I'll need the water heater replaced sooner than later) but with the way FG mishandled the situation. Calls go unanswered, appointments get missed, employees show no interest in actually fixing the problems. The only results came from contacting the Better Business Bureau and filing a complaint. Cons: Slow to address issues that arise more
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Excellent Plumbing Company! 11/6/2009

I have been using this company for years for my plumbing and heating. They always do a great job, are very clean, and I can trust them to back up their work. I highly recommend this company as one that has been around a long time, and will give you the best service around! Pros: reliable, knowledgeable, professional more
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Had a Bad experience with them 2/22/2009

They worked less than an hour at my place and charged me 2.5 hours. Don't trust them. Find someone else. I called them for the first time as my regular guy was so busy and could not come. I will never call them again. Pros: nothing Cons: do not show up on the day they promise more
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Reasonable quality and prices, worst customer service ever. 11/22/2007

Service received: installation of a central forced AC/heating system.\r Positives:\r Price was good, accurate estimates, all work done in 1 day, quality is good.\r Negatives:\r Post-installation support is abhorrent. I've never seen people so uninterested in helping their customers after they got payed. Call in with a question? At best you get a big yawn...Leaving your number for a call back? Be prepared to drop dead before that happens.... Pros: estimates, quality Cons: customer service more
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Additional information
  • Hours: 24 Hour Service
  • Payments: Master Card, Visa
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