Fox Communities Credit Union

I have lived in the appleton area and I would like to state the FCCU off of nothland is great, I love Kay, she is sooo sweet. The FCCU on calument st, however, is horabble. I go in to ask why my account is negative, and this lady try to tell me that because I do not i have any written notes of my purchase she can not help me. Um, I'm sorry but how is a bank cannot look up my account on a computer? If you cant look up an account on a computer then you do you have everything on a computer?! She could not explain to me why I was charged an overdraft free when I had more then enough money to cover my purchase, and no funds were on hold. So now I'm stuck paying $150 for fees that are redicus. I then got told that ounce I'm any purchase with my debit card i should wait 30 days to purchase anything else so my funds would not be held! I have also applied for a loan, my credit is not bad or poor, thinking a credit union is there to help; they did not give me a chance to even apply, I mentioned it and she pulled up my account and rudly said no because your credit score is not good enough. how is 650 not a good enough score?!? I do not recommend anyone go to this bank, unless you like dealing with constantly being annoyed. Bank of America is amazing, the best security policies, and best cosumer sevice. more

Generally good service! Fast loan approval and efficient Staff!! Good locations and several of them! Low ATM Fees and a lot of ATM's in the fox valley area to use that are ""Fee Free"". Nice online banking system. My only complaint is their hours. It would be nice if they were open one or two nights a week to 7pm. I work from 5:30am until 5:30pm and it's hard to get to an office by 6pm. Pros: many locations, convenient locations, friendly staff Cons: No later hours more