Forest Park Eye Care

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453 Sumner Ave
Springfield, MA 01108

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(413) 733-5155
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Best

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Worst

Several day after my eye exam, after selecting my glassesand frames( 560.00 worth of business),I recieved a call from Forest Park Eye Care indicating that due to a four dollar err...

Terrible Customer Service 12/30/2011

Several day after my eye exam, after selecting my glassesand frames( 560.00 worth of business),I recieved a call from Forest Park Eye Care indicating that due to a four dollar error on their part, they were holding up my order until I called to confirm that I would pay the four bucks.( lost five days).When I finally went to pick them up, I waited 45 minutes to recieve them ,somehow my name was crossed off the waiting list, I spent over an hour picking up my glasses.Time to find a new provider! more

Horrible Customer Service 12/4/2011

Been a long term customer and found myself in an emergency situation. They refused to help me and were extremely unprofessional and rude. Extremely expensive and terrible customer service. Highly NOT recommended. more
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Additional information
  • Hours: Mon. 8am - 5:30pm;Tue., Fri. 8:30am - 5:30pm;Wed. 9am - 7pm;Thu. 9:30am - 7pm;Sat. 8:30am - 1pm;Sun. CLOSED
  • Payments: Master Card, Visa, American Express, Discover
  • Neighborhoods: Forest Park
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