I have purchased 5 new cars in my life and Folsom Lake KIA was hands down the WORST car buying experience of my life! The management is a JOKE, finance dept is completely incompetent, and sales dept could care less once you sign. It will take years for me to recover from their handy work. RUN FOR YOUR LIFE!!! Even National KIA wouldn't help because Folsom Lake KIA is a franchise. And apparently, franchises can do whatever they want no matter how unscrupulous. BUYER BEWARE!
Cons: Terrible Service, Incompetent Finance Dept, Lazy and Neglectful Management
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