Five Star Ford

I have dealt with car repair companies for many years. I have never found a service center more dishonest than this one. I became the fleet manager of my company a few months ago and began looking over the records of all the times our cars were serviced at Five Star Ford of North Richland Hills. I started to realized that everytime a vehicle would go in for an oil change or a tire rotation things would be included, like a new battery (which wasn't needed) for $120. Who charges 120 dollars for a battery???? Last month I spent over 10,000 dollars in repairs at there shop and none of the vehicles were repaired properly. Needless to say, I will not be having any more to do with them. I just want to give a warning to anybody looking for a service center to stay away from this one!!! Pros: They are well located Cons: They take too long and they will take you to the cleaners. more

I did not buy my car from 5 Star but I have used them for all my factory service work. I have had my car into their shop 4 times and have always been satisfied with the profesionalism and promptness of their staff. The work has always been done well and on time. more