Fish Haven

I went to Fish Haven today, I had not been there in a while and they have definitely expanded since the last time I was there. The staff was very helpful, they tested my water for free and answered all my questions about the livestock. The sharks and stingrays were very neat and they really expanded their coral selection since the last time I went there. The store was much more clean and organized than the other stores fish stores I have been too. Overall I was very satisfied with my trip to Fish Haven and I will be shopping there more frequently. Less more

great customer service and good selection very nice clean store much nicer looking than some other fish stores. more

Yesterday I went there and bought 6 green chromis, 1 coral banded shrimp and 3 turbo snails. 6x4.99 1x12.99 3x3.99 for a total of $54.90 before tax.When the guy was bagging up the chromis I told him not to bag ether of the two that looked lifeless.When I got home, sure enough one of the fish wasn't doing well from the moment I released it in to the tank. I left the store around closing time and there was no time to make it back to the store. The next day.. (today) when I got home from work I bagged up the fish and brought it back to the store STILL ALIVE. And told the guy that it wasn't doing well from the moment I released it in to the tank. But that the other 5 are doing great. He informed me that they don't really have a fish guarantee and what I wanted him to do about it. I wasn't looking for my money back and I even had my receipt. I just wanted the poor quality livestock that they sold me to be replaced with one of better quality. This was also the same guy that sold me the fi more

Yesterday I went there and bought 6 green chromis, 1 coral banded shrimp and 3 turbo snails.When the guy was bagging up the chromis I told him not to bag ether of the two that looked lifeless.When I got home, sure enough one of the fish wasn't doing well from the moment I released it in to the tank. I left the store around closing time and there was no time to make it back to the store. The next day.. (today) when I got home from work I bagged up the fish and brought it back to the store STILL ALIVE. And told the guy that it wasn't doing well from the moment I released it in to the tank. But that the other 5 are doing great. He informed me that they don't really have a fish guarantee and what I wanted him to do about it. I wasn't looking for my money back and I even had my receipt. I just wanted the poor quality livestock that they sold me to be replaced with one of better quality. This was also the same guy that sold me the fish the day before. He looked at me and repeated himself ""we don't really have a fish guarantee... so what do you want me to do about it?"" I just left the fish on the counter and walked out of the store. This guy also knocked one of the claws off of the banded shrimp when he was bagging him up and said they grow back... it'll grow back. And didn't even offer a discount for damaging it. I know it'll grow back in about a month. But then he'll be all lopsided for awhile and well that's just not what I paid for.So in the end the $5 was worth more to them then a customer. I even had several hundred dollars (cash) that I was looking to spend in there today as well. It's a little bit of a drive but it looks like I'm only going to Octopus Garden for now on.~Daniel Reese more

Do not shop there. All they have is a bunch of kids that now nothing about fish! They are way overpriced and will rip you off. I bought 40 feeders and when I got home there was actually only 20. Everything I have ever bought there has died. I have bought from other locations and never had a problem. They will lie to you in a heartbeat.All of there fish have ich and they do not take care of there tanks. I would not go there if you want healthy fish. I have been in the hobby for 10 years and they are the worst I have ever seen. So if you want to get ripped off or get unhealthy fish then go there. If you want to deal with a bunch of teenagers then this is the place for you! If you are new to the hobby go to one of the more reputible places first. more

My kids love this store! It has a great selection of fish and supplies, and the staff are always friendly and knowledgeable. Easy parking and convenient. more

This is a cool fish store. It has a large selction of exotic fish and inverts. Staff knows their stuff and friendly. The prices are average, not the cheapest but make up for it with the selections. more

This place has a knowledgeable and friendly staff. They offer suggestions and are helpful in finding the right home for the right fish. They have a nice selection of exotic fish. PROS: Wide selection CONS: more