First American Rental

I DON'T KNOW HOW ANYONE CAN SAY ANYTHING ABOUT THE MACON GA STORE,, THEY ARE VERY HELPING IF YOU KEEP IN TOUCH, THEY WILL HELP YOU ANYWAY THEY CAN more

This store has the most argumentative and unprofessional staff that I have ever encountered. I was harrassed about a $13 payment and talked to so rudely I was in utter disbelief. When I asked the associate not to call my place of employment to reach me he barked well what do you expect us to do when you are past due. I told him to call me at home since they have that number and have had no problem using it in the past. I will NEVER do business with this company again and would recommend that no one else does either. more

I Contacted store to make sure my bill was due on the 20th of june or july, i was told july. 1 day later associate comes to my home first instead of calling to collect my payment. Another associate called to ask when would i be making a payment i explain that i called the day before and it was told to me july 20th. So i told the Associate that i might be able to come this week but if not it will be the 3rd of july when i get paid. I explain to him that i could have paid my bill on time to avoid all of this. So i wanted to talk with someone over the store, i asked for corporate number the store manager stated we dont have a corporate office its just me, so i stated u mean your the owner you have no boss ,his response was no. So i called the stockbridge store and ask for corporates number it was given to me. when i got the item remind you i had to go get the item because it was only one person in the store for about 5 hours Pros: non Cons: Associates are not professional at all. more