Although my wait is usually longer than expected and I can sometime be testy about it, the staff is always nice and friendly and the service is great. When they say there are doing a complete test/inspection, that's what they are doing. I never walked away unhappy for feeling cheated.
I love these guys.
Pros: You will get you car fix, completely and even find out ways to keep it running well
Cons: you need a entire day, or have a back-up car. The waits are long
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