Customer Service: These guys are total cheats. They will hook you into the store with their mailers and do everything they can to not honor the deal when you get there. I dealt with some sleazy guy named ""Kris"" (yea, spelled with a 'k', don't get me started). He kept feeding me lines like ""Well the synthetic blend is great and all, but if you really want to 'take care' of your care and beat the pumps, the full synthetic blend is the way to go."" Come on! I drive a 15 year old Toyota and at over double the cost, full synthetic would do little to nothing for my car. If I was driving a Corvette, then maybe.
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