Firestone Complete Auto Care

I had two old tires needing change, and two newer ones that didn´t. The clerk, after tacking on unnecessary repairs on to the bill, almost doubling the price, insisted I had to change all fours for a "special deal." After my refusal he changed two. However, this place went the extra mile by taking off my newer tires and leaving the older two. Maybe they thought I wouldn´t notice. more

I took my vehicle to get 4 new tires. An ad in the paper said "Champion Tires for $150" so I made an appointment to get those tires and an oil change. Of course, they called back and said "you need new brakes and a brake flush too." (I had checked before and still had plenty of pad left.) I said I'd think about that and make another appointment if necessary. When I went to get the car they put 4 unknown brand tires on and didn't even do the oil change. They claim the Champions weren't available and said the brake job estimate would be almost $400. They were so concerned with adding a brake job (overpriced too) that they didn't do what they should have in the first place. I won't go back, and wouldn't recommend them to my worst enemy. more