Firestone Complete Auto Care

Warning. \r \r This place is ripping off and taking your precious money for the well-functioning parts. \r \r I dropped my car off here to get the tire services and they found a seeming-problems on brake rotors and brake pads on front and back. They explained all the rotors and brake pads need to be replaced and got me the estimates almost about $1,000. I doubted since I got the rear side brake pads replaced about a year ago and haven't driven that much. Also, the car is only 5 years with 65,000 miles on it, so the rotors should be OK.\r \r I took it another local auto repair shop and they found the rotors are OK, rear brakes are nearly new, and the front brakes can be used a couple of months more at least.\r \r Another thing is, the tires, which were replaced a couple of days ago here at Firestone, Cordova, TN, had not got the proper air pressure, some 30, some 38, and the like, the other local auto repair shop got the right balance of tire pressures. What an assuming professionals, Firestone. You are fired. \r \r Be aware. No. Never visit here. You will be ripped off. more

I recently got my flat tire changed at this firestone and was very happy with my service. The rep. (Eric) tipped me off to a cheaper but good tire I could use on my car. Overall, Eric was great, as was the rest of the staff as my tire was changed when they were about to close and they still did it for me. I am very happy with my visit and would go back again. more

I took my van to get an oil change and picked it up the next day. 25 miles away from the store my rear main seal blew out. Firestone sent an adjuster out to investigate and found that the seal blew out due to normal wear. Not due to the technician overfilling the oil. Also the same technician forgot to change the air filter that Firestone charged me for. Now I am stuck with a broken van and all the repair bills. DO NOT DO BUSINESS WITH FIRESTONE!!!!!! The only reason they got one star is one star is as low as you can give. more