Very unethical, dealership attempts to take advantage of people who have poor credit.\r
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1. How do you tell someone they are approved for car and allow them to take the vehicle?\r
2. How do you not disclose that car was a demo?\r
3. How do you charge a new car price for a demo with over 6000 miles?\r
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My daughter has some major credit issues, she selected this dealership because they state that can finance anyone. She called and they told her that even with her credit score they could get her approved. My daughter took her 2006 Mazda RX-8 which has some body damage to dealership as trade. She selected a 2013 Sonata with a sticker price of 27K, they presented a deal where gave her 4K as a trade and selling the Hyundai for 25, they also told her they were giving her a 1000 rebate from the Hyundai Motor Corporation. She was told that she had been approved and that she could take the car. and her payment would be around 563. The dealership did not disclose that car had 6K miles, which mean this was not a new car. When she called no one could give any type of explanation. When she return to finalize the deal they told her she had only qualified for car with a payment of $450. When she provided research on her trade and pointed out that they were not giving her a fair price and that based on research the Sonata should be discounted by several thousand for the mileage. The Sales Manager came back with a deal where they were now giving her 5k on her car as-a trade in but the price of the car which the finance person acknowledged was demo was now $28000. In addition they told her the bank was charging $1500 to process her loan. When she asked for the loan company/bank name to verify they refused to give to her. At that point they got very ugly and told her they were done because she did not qualify for a 30k car and to take our business somewhere else.\r
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After being rude and telling us to take our business somewhere else the sales guy had the nerve to call and ask us to turn around because he left his sun glasses in my daughter’s car. If this was the last dealership in Texas I would walk before buy a car there. I would not recommend this dealership to anyone. They are about taking advantage of people especially people with poor credit scores and making the most profit because they think people cannot do research. \r
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