Farmers Furniture Co

I've been a customer of the Monroe location since 2006. I have furnished my entire house, then came back for upgrades. The sale rep is a great person, and the administrative staff, are both business and personal, they always make me feel welcome when I visit, and never pressure me into anything. more

I have been a customer off and on since 1997. I have always had a good experience with sales people, ease of shopping and easy finance. That is until now. I bought a recliner from this store. I also bought an extended warranty to protect it. 2 years and 2 months later, the back of the chair broke. I live in a household with no children, no animals on the furniture. I was shocked that the back of the chair literally just reclined without coming back up. I called the store to ask about the warranty and found out expired. I explained to the person answering the phone no abuse on the furniture. She said she would ask the manager what I could do. She would call me back. Two weeks later I called her back. Nothing was resolved, she had no answers, and told me if she could help me there would be a fee.... again I have heard nothing. I am surprised by the lack of care for the customer after the sale. I am sad to say I will never be back. When I bought a living room resemtly I chose to buy from someone else. Customer service means everything. Because the sale was final they had no interest in me as a customer. more

There are a few Farmers Furniture stores around some of the small towns here, and I've found that they can get you good deals on the larger furniture names at cheaper prices than you would pay at Rhodes, Rooms To Go etc... We bought a bedroom suite here and paid bottom dollar for top dollar furniture. This is a great place to check out if you need new furniture. more