Family Doctor

The Family Doctor has been serving Chapel Hill and the surrounding community since 1985. We are proud of our quality reputation we have established here. Dr. Glenn Withrow is a board certified physician & the owner/medical director of the practice. Along with Dr. Withrow we have 3 licensed certified physician assistants to see patients by appointment & provide walk-in care for immediate/urgent needs 7 days a week. We cannot satisfy everyone that walks into our office. At times individuals come in telling our providers what they want: antibotics, pain medications, sedatives, etc. We provide what is medically necessary and follow "good medicine" guidelines. We do not prescribe antibotics for every illness. Every sore throat is not strep throat, bad colds do not respond to antibotics. Every ache nor pain needs to be treated with narcotics. Prior to writing prescriptions for narcotics our providers review the NC Controlled Substance website & previous medical records from UNC, Duke or Durham Regional Hospital as appropriate. For fractures or severe sprains we provide the patient with a splint to stabilize the injury and refer to an orthopeadic office as indicated. We have not placed a cast on anyone since the mid-1990s. One of the local newspaper did a survey of it's readers and The Family Doctor was ranked as being one of the "Best in the Triangle 2010" under medical offices. If you need a "medical home" or just need an immediate illness/accident to be treated, we hope you will trust us with your health care. Pros: Quality care, easy access, friendly staff Cons: We provide what is medically necessary more

I had to house sit for a family friend this weekend who had multiple animals. Come Sunday night, my allergies had reacted full blown to the animals. Monday morning I awoke and decided to go to The Family Doctor. They thankfully were open at 8am, and were able to see me as a Walk-In right then and there! The staff from the beginning to the end of my visit were very friendly and helpful. I was able to take care of my allergic reaction before it got too bad. I would definately return to this clinic. Pros: **listed in headline Cons: N/A more

I have been a patient of The Family Doctor for many years and have always been pleased with the staff and the services I've received. I had an accident with my bike over the weekend and went to their urgent care clinic. They did x-rays which showed a fracture and since they don't do any casting there (which makes the previous review a little suspect), I was placed in a splint and sling and they made arrangements for me to be seen immediately at Triangle Orthopaedics. I'd probably still be waiting if I had gone to the ER. Thanks for the quick diagnosis, and for getting me into a specialist the same day! Pros: Staff - Hours Cons: None I'm aware of more

I brought my young autistic son to the Family Doctor after he fell at school & was not using the arm or hand. Xrays were taken & a greenstick fx found in forearm. Dr. casted arm from fingers to mid arm that was so loose that my son removed it in one piece a week later. After a five hr. wait in the local ED his arm was recast with one from wrist to elbow. Parents beware & question. more

I went there a few weeks ago because I took a spill on my mountain bike. I already knew I had at least one broken rib as I could feel it pop every time I took a breath. they took 2 X-Rays but were unable to determine if anything was broken. I know you can't do anything for broken ribs but for a clinic not be able to diagnose 2 broken ribs is ridiculous. They told me that they had to wait until Monday until the Radiologist red the X-Rays. Come Monday I call them to find out the results and they tell me that the Radiologist hasn't gotten back with them so therefore "no news is good news". I wait 2 days all the while being in agonizing pain before I have to consult another doctor. That doctor easily found 2 broken ribs after reviewing their own set of X-Rays. Not only did the Family Doctor fail to catch the 2 broken ribs, they had the nerve to tell me that they wouldn't see me anymore as they thought that I had broken my ribs intentionally in order to get pain medication. If you value your time, health and money do not go and see these "professionals". I write this in hopes that no one has to go through what I had to. more