On our most recent visits we saw Dr. Dolberg, who I believe is the owner. I have to unfortunately say it has been night and day. My son, father and I had wonderful experiences with Dr. Shields at this practice for the last year and a half, but sadly he is no longer there.
The first time I thought I just had to get used to Dr. Dolberg's style, which was much less comprehensive, hurried, impersonal and what seemed like a standard adjustment that didn't address the concerns I had expressed to him. The second time, though, was exactly like the first with the exact same adjustment. My father went once last week as well, with completely different concerns, and it was the exact same experience for him! Hardly any time was taken to answer questions and our concerns were simply breezed over.
The office seemed chaotic and I had to wait longer to be seen. Dr. Dolberg did take the time to suggest multiple visits and it seemed like they value marketing and dollars over customer service and good patient care.
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