Fairway Ford Volkswagen

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425 Lynn Garden Dr
Kingsport, TN 37660

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(423) 578-3600
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This company does not stand behind what they sell! They are the ultimate car salesmen, they will tell you everything about the car that you would want to know and leave out the m...

Worst buying experience ever! Check in with the Bureau and you'll see why! 12/2/2008

This company does not stand behind what they sell! They are the ultimate car salesmen, they will tell you everything about the car that you would want to know and leave out the mechanical problems that even a buyer's check won't pick up. Their service department did not check the car even when I sent it back a second time. They knew about the bad performance of the car but did everything they could to sell it to me anyway and within 1300 miles the car needed a whole new engine. They refuse to pay any portion of the cost, claiming that I purposefully ruined the engine and am trying to blame it on them.\r \r I should have realized that they have already been kicked out of the BB Bureau and they already have a couple of complaints with the State Consumer Affairs Dept.\r \r Please avoid them at all costs! Pros: Ultimate Car Salesmen Cons: They don't stand behind what they sell, just focused on pushing cars out the door more
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Additional information
  • Hours: Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED
  • Payments: Visa, Discover, Master Card
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