Fairfax Valet Cleaners

DO NOT USE THIS CLEANER - Worst cleaners ever! I sent some wash and fold laundry there and what I got back was a big mess. Clothes barely folded. All items looked terrible. A total waste of money. I had to rewash and fold everything myself. There was nothing that could have been put back in a drawer or hung on a hanger that looked acceptable. I will NEVER go back or recommend. more

Ripped my shirt...gave another chance..next time they lost a pair of my trousers and gave me 6 shirts I had to take back because they belonged to someone else. Asian woman at the register seemed totally lost. more

I was charged $30 for having a tank top's straps shortened, and the alteration was the sloppiest I've ever seen. My shirt was returned to me with loose threads hanging from the straps and bumps and bulges where sewing had been done. When I complained, an employee working in dry cleaning said she would request that the alterations lady, who was off for the day, fix my shirt. I returned a few days later to find that the shirt had not been fixed. At this point I was asked to fill out a complaint. One week later, the manager had not addressed my complaint. Two weeks later, he still had not addressed my complaint. Finally, after one week of alterations and three weeks of waiting for someone to respond to my complaints, I picked up my shirt and assured Fairfax Valet that it would never again receive my business. Cons: Service, alterations, availability of manager more

the quality of dry cleaning,prices,and exceptional customer service make this dry cleaner stand out amongst their competitors. it is owner operated and extremely reliable. i give this business my highest recommendation and all of my dry cleaning business. Everyone in the area should do the same Pros: incredible customer service,reliable,top quality more

This cleaner is not reliable...lost items due to his driver leaving the items in the car and still wanted to charge me for the drivers mistake. I would not trust these cleaners. This has not been the first time I have had issues with this cleaner. Cons: No Customer Service!!! more