Requested diagnostic service for my central AC unit last week. Without having a look at the unit, attempting to turn it on, or taking any covers off the technician (Jason) told me that the unit was beyond it's life and needed to be replaced because the compressor was shot. I was charged $99 for the visit. My options were to buy a new unit with installation for $3600 or one or $4800.
I subsequently got a service technician from another local provider who actually inspected the unit, found that a capacitor was failing. The technician replaced the capacitor and brought the unit back to life. While he was there he did a set of preventive maintenance checks, helped me identify opportunities for improved efficiency and charged me $50 for the part and $150 for his time.
Obviously the diagnostic visit from Fahrenheit was at best incompetent, and at worst a predatory attempt at getting me to buy a new condenser unit from them.
I have calls into the owner to request my $99 back, with no response yet. Will update again with more information tomorrow.
On the positive side they did show up within 4 hrs of when I placed the call requesting diagnostic service.
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