Family members and property owners mistakenly thought that the police and the medical examiner would clean up after a traumatic death. After being told that these authorities did not clean these scenes, families had no recourse but to do it themselves. After Mark’s father past away he expanded the business and started offering crime scene cleaning (bio-recovery). Mark went to Ohio and took the American Bio-recovery Association’s course & test in 2004. ABRA is a nonprofit organization which promotes education, proficiency, and ethical standards for bio-recovery services. Members are sworn to uphold the highest levels of industry performance. This young industry is basically unregulated and is populated by companies with varying degrees of knowledge and abilities. That is why it is so important to know as much as possible about the companies that you may be referring, or contracting with.