Factory Muffler Complete Auto

I've gone to Factory Muffler for a couple years now for all my car needs - repairs, tire rotations, and oil changes. They always do fantastic work and have my car ready for pickup later in the day. The pricing is extremely competitive especially considering they are ASE certified mechanics. However the best part is they are exceedingly honest. I thought I might have had a front suspension problem because there was a loud thumping noise coming front the driver's side while turning. They found that there was a huge nail in the tire. The owner said the sound was so loud and obvious that I would have noticed it myself. Therefore he insisted it must have occurred on his lot. I argued but he insisted on paying for the repair. If you are looking for a great and honest mechanics, they are highly recommended. more

Honestly, I have no idea how they acheived their high emissions test pass repair record. Nonetheless, according to the Illinois EPA, Factory Muffler has the best emissions repair record in Chicago. I've been there myself to get a check engine light diagnosed and repaired. I got that fixed and also replaced a muffler and a front axle. I have no complaints about the quality of their work, but they don't offer as good a warranty as some other places do. In addition, I get the feeling their prices are somewhat negotiable. Still, they have a good track record where it counts. more