My fiance and I were looking for a floral shop to help us with our wedding flowers. One of our friends highly recommended that we look at Floral Expressions in Gahanna. Jody was extremely helpful during the consultation and brought many ideas to the table to help us decide what would look beautiful and still be affordable. Before we left she said that she would send us the estimate by email within a week. However, after 10 days we did not receive anything, so we called. She apologized that things had come up but she would have it to us within 4 more days. We completely understood because life happens, but we still did not receive anything. So, about a week later we called again and she said she would have it to us by the end of the day. It has been an additional two weeks after the second call and we have still not received anything. This is our wedding day and if we can't trust her to get us the estimate, how can we trust her to get the wedding flowers to the ceremony site the day of? Also, if something comes up, as a professional, she should have called us instead of making us call her twice. Really unprofessional and unreliable in our opinion.
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