This is the best car repair experience I have ever had. I called in the middle of the day, was told I could bring my car in right away, and was offered a loaner car, which I really needed. They were expecting me when I checked in, called back very soon after to let me know the price of the new muffler (less than originally estimated), and also advised that I needed 2 new tires. I got a great price on the tires, and my car was ready to be picked up before 5 pm (I brought it in after 1). When I picked up the car, they greeted me by name (I have family members who can't always do that), reviewed the repairs and future service recommendations, and their service policy: tires come with a lifetime rotation and balance every 6000 miles, and lifetime free flat repairs; mufflers have a lifetime free replacement warranty.
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