Expert Car Care

I am only 20 years old and have a 1998 Ford Taurus with a transmission problem. Yesterday was the third time they had to tow my car because they did not relieve the issue. My car was stuck on the side of I4 after the first time they tried to fix it, and then I got stuck in the middle of an intersection after the second time they tried to fix it. This was all after we spend $2400 to get the car fixed. I just started a new job and it is imparitive that I be on time, so having to deal with finding rides to work for at least a week while they refix the car is not something easy to do. Needless to say, the staff is trying their hardest to make me comfortable, but maybe its time to hire a new mechanics crew. more

Motor was skipping and sputtering-diagnosis was the ignition coil requirerd replacement as "has already blown a spark plug". The repair costs included parts/labor & diagnosis (most repair places deduct the diagnosis fee from the repair fee); the battery was dead as they had left the lights on. A mile down the road it was clear the car was not repaired. I called & found out that they had not replaced the plugs. The next morning they said the car would require a tune up at $89, but would give it to me for $69. The next day they said it would be $99, but they would give it to me for $89; they said it was more since the car identifies 1.6 hours of labor to replace the plugs. They should not even have let me drive off the lot with the vehicle in that condition. Pros: very friendly, fit me into the sched Cons: no attention to detai, price unreliable, required mult trips more