Excess Self Storage H & R Drive

Excess Storage is more than a Storage Company, they work with you, listen to your requests and just make it happen. Very secure facility, clean facility, located on Highway 64 in Knightdale just off 540. Convienent with easy access. They are worth driving out of your way to use their facility, they are the BEST ! Call them for all your Self and Mini Storage Needs 919 261-8800, they are the best.......... more

My storage unit was searched by the police without cause of any kind. They trashed the unit and destroyed my stuff. Nothing was taken, and they replaced my locks at my request. Excess was either the direct cause of this or conspired with the police, who lied about the entire thing. The came about, I assume at someones discovery of my criminal record. However, all so called "evidence" or "cause" to search my units was fabricated. It was frightening how much they lied to me. If Excess and the police could do this, I genuinely fear what they are truly capable of. There was not, and has never been, any illegal activity of any kind in my units. The entire thing was a fishing expedition, made possible by police lies and Excess facilitation. I do not like Excess, although I'm sure any other storage company would have done the same. Shame on you for not protecting your customer's privacy. I only rent from you out of convenience. At the time of the search, I contacted my attorney in preparation of anticipated future issues involving your company and the Knightdale Police Department. After all, it happened once, why not again? RESPONSE FROM Excess Self Storage: For the safety of all of our customers, we maintain a co-operative relationship with the police department, and do not stand in the way of a search warrent. We appreciate that Doug has continued to store with us for the more than 2 years since this incident, and has recently doubled his rental space with us. more

It's a storage area, the door works the lock works, the gate works. I haven't had any need to talk to the people at the front desk in months, perfect. more

Always helpful with anything that arises. more

My daughter chose Excess Self Storage for me because it was close to where I was going to be living. I did not compare prices, so it is hard for me to rate the price for value, but they did rent me 2 small units for same price as 1 large one because there were no large units available at the time. They really try to accommodate you to make up for the difference. I have been using Excess for about 3 years now and have not had any problems with them. I do not have to worry about my stuff there in terms of security. Also, when I have gone in to get boxes out, I have not seen any signs of rodents or pests. It is a clean facility. more

I started using Excess Self Storage about 5 years ago because of their location, which was convenient for me. I continue to use them because of their attentive, personable service. They go over and above the call of duty. For example, one time I left the door to my storage unit open and they called to let me know. Also, if I use a drop shipment service, they will sign for it. I enjoy working with Jean, Steve, and Rob. They are all great people. Dave Anderson more