I think I found Excel Awning & Shade online. I did all my research online, and I think I first went to Sunbrella and was routed to Excel from there. I really liked that it felt family-operated, really giving customers that personal touch. Ron came to my house and we sat and chatted about it. The whole process went so smoothly, it was a no-nonsense kind of deal.
I knew going into this, that he was willing to travel to Lake Livingston where we wanted it built. I really felt like that was very helpful to know that ahead of time. Ron did everything in a timely fashion and was wonderful to work with. It seems like in retail, you just don't get good treatment like that anymore, which is a shame.
This is definitely a luxury item for our family, but for south Texas lakefront property, you just can't be outside too long without protection. Even though we haven't built a house there yet, we do go out there to enjoy the water and this awning does everything it claims to do. If the wind gets up too high, it automatically retracts as a safety precaution. It also has a lifetime warranty on the mechanical and fabric aspects. I couldn't ask for anything better.
Connie & Frank
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