I initially set an appointment here because my dog had a limp. The day of the appointment, she had stopped limping but I took her in anyway just for a checkup. I sure wish I hadn't now. An hour or two after her arriving home from her appointment at Everhart Animal Hospital, my dog started itching feverishly and nipping at her coat. When I called and told the receptionist that my dog had contracted fleas at their location, she said she would have a manager call me back. When the manager called me back, she immediately started trying to sell me flea products. I said that I didn't feel I should have to pay for a treatment for something she picked up at their location. Then the manager denied that my dog had picked up fleas there. I explained to her that my dog has never had fleas, is an inside dog, and that we went to her location and came straight home so there was nowhere else she could have caught fleas. Especially considering the fact that a mere hour or two after coming home from their location, she started itching and nipping. She was non-empathetic, and continued to try and sell me flea treatments and emphasize that there was no way I could prove that she got the fleas there. I'm really disappointed by this, especially considering that the vet, Dr. P was very nice when i went in, and I felt like I had found a perfect place for my dog. However, after this mess, I just can't go back knowing that my dog may end up contracting random infections in their facility, costing me additional money and making my poor dog miserable.
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