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Evans Automotive Service Center - Pensacola, FL

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11225 Lillian Highway
Pensacola, FL 32506

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1 (850) 455-7374
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Managed by Uberall
Reviews
( 288 )
( 11 )
( 3 )
( 3 )
( 3 )

Best

It is a friendly, family like atmosphere with great service

Worst

Decided to try this shop because it was closer than our mechanic across town and they offered a shuttle service home. What started off as squeaky brakes turned into a $1300 quote....

No better place to go 11/9/2015

Honest reliable repair service. Would not take our stuff anywhere else!! more
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Great service!! 11/8/2015

Friendly staff, honest technicians more
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Super fast service! 11/8/2015

I do home health work which means I have to have a dependable car. Evans fixed my car within the same day. Love this business!!! more
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Quick and Efficient. 11/4/2015

Service was completed ahead of schedule and all issues adequately addressed. Labor costs are below that of local dealership. more
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Job Done Right! 11/1/2015

Done right for a fair price in a timely manner; plus AAA discount. more
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Ah Its fixed 10/29/2015

For two years I heard a noise when cool that would be on start up. I thought it may have been transmission, This season it started again and lasted longer I left the jeep at Evans and the next morning it was found the noise was from bearings going bad in a pully. Fixed it no noise. Peace of mind more
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Professional A++ 10/27/2015

Evans Automotive personnel were courteous and professions from start to finish. These guys really know how to treat their customers more
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Customer Service Failure 10/26/2015

Unfortunately, customer service rep Mike failed to resolve issue with previous poor installation of exterior mirror. As I was requesting what specifically needed to be done, I sensed he wasn't hearing/listening to me, and when I picked up the car, lo and behold, the issue remains unresolved. When I called and spoke to Mike about it, I sensed he did not understand what I was asking for and came across to me as if it was my problem not Evans Automotive. In customer service, sometimes it's the little things that make the difference. Sadly, although I had planned several repairs to be done by Evans Automotive, I will not be returning. more
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2009 Altima ac work 10/25/2015

So far it appears it is but a excellent job! Good job replacing dash board, all the lights, turn signals everything works correctly. I will give an update after a month to ensure the freon stays in the system. more
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Honest, trustworthy 10/24/2015

We have used Evans several times and have found their service to be economical and efficient. They do what they say they are going to do in a timely manner. They also have given us a pretty accurate estimate of how much the service will cost. The staff is friendly and professional. more
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service quality 10/22/2015

Everyone was congenial, response was prompt. Time was spent explaining options & I did not feel discounted or pressured. There was communication when a slight delay occurred. This is huge since wondering what is going on is vexes me to no end. more
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Great personalized service 10/17/2015

The service is spot on.....organized, efficient, friendly and dependable. The Guys in front office are especially helpful and take whatever time needed to explain your mechanical issues and the choices for resolving. Automobile care and maintenance is very expensive these days, it helps to know exactly what the "bad" news means and be confident that the prices are competitive. more
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Awesome service. 10/16/2015

Staff was very friendly and made everyone feel very important. Loved the personal attention the staff gave. more
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Sorry guys but I feel Quality Control needs work. 10/13/2015

Last two visits, two separate cars. Required a re-visit. And these were PRICEY jobs. Most recent (3 days ago) "new" alternator and battery costing more than $700 for my sons car. We did it here while he was home from college only to get a call that his battery light was on and the car seemed to be straining halfway back to Gainesville. Spoke with you guys and simply said it may be a "bad part." I'm thinking that the same effort applied to diagnostics should be reapplied to completed work. I get that the work/parts are warranted...but don't expect to have to use it days later. The complete brake job I had on my other child's car required a revisit to fix an obvious noise that a simple ride would have identified. Again...time wasted. Sorry but rethinking my choice of shop. more
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Great place to bring your car! 10/11/2015

We have brought 3 of our cars in here. Chris and Mike have done a great job each time. They are reliable, friendly and most of all, seem to really know what they are doing. Most other shops either rip you off or have poor service-not this place. more
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So grateful - car fixed + excellent service 9/26/2015

I needed some major work done. It was costly - though not nearly as bad as I thought. The folks at Evans worked with me to come up with a payment plan. My car is fixed now, and I am paying off cost at a rate I can afford. Thanks everyone at Evans! more
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Excellent work 9/25/2015

Honest ,excellent work more
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The best in the business! 9/20/2015

clean, clean, clean. Professional. and knowledgeable. more
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Owner Message

  • Evans Automotive Service Center wants to be your new automotive repair shop! Our goal is to give every customer quality auto repair service at a fair price. Whether you need preventative services like oil change or fluid replacement, brake service or new tires, or even diagnostic services for engine problems, we have you covered! Visit our Services page to see the full rage of services we provide. Our mechanics are highly trained and certified, and are familiar with the latest technologies and automotive diagnostic tools. Our Service Center has an A+ rating with the Better Business Bureau, and earned the Torch Award for Marketplace Ethics in 2014.

Additional information
  • Hours: monday: 09:00AM-06:00PM, tuesday: 09:00AM-06:00PM, wednesday: 09:00AM-06:00PM, thursday: 09:00AM-06:00PM, friday: 09:00AM-06:00PM, saturday: closed, sunday: closed
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