I've used these folks through three different home renovations (2001, 2008 and 2009). When it came time in 2012 to do a small commercial project, I was met with lackluster performance, an attitude and no response despite a personal visit and a promise of sending me color choices that day. I have to assume this is because the work only measured 48 sq feet. Unless these folks realize that their repeat customers are who makes or breaks them, they're going to be out of business soon. And if you call them five days later to follow up on their lack of performance? You're told to 'calm down, we're busy around here'. Not for long. Take your business elsewhere if you want customer service. \r
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