We had the interior designers in the Scottsdale location do our vacation home. It was a great experience since they had a website and on-line collaboration. We were able to shop from our other homes and on vacation. The designers would put things together and we could open up our project online and approve. It was a great way to get it all done from multiple locations. The rooms turned out great and the serivce people have been outstanding. I've spent much more for far less quality too. Also used Ethanallen for our home in Seattle and the service was good there as well.
Pros: no-charge designer service, great quality
Cons: nothing really, maybe the wait but that's normal with better
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