Estys LLC

A neighbor told me about this store. I decided to see for myself. I brought my favorite oil lamp with me. I was relieved to find the reason why my oil lamp didn't work. I had the wrong size wick, which caused the burner to malfunction. Even though it was a very busy Saturday before Christmas, the saleperson took the time to help me. While I was there, I witnessed the same attention to detail given each customer. I bought hand made candles and hard to find bobesches. Thanks to my neighbor. this customer will return again! Pros: null Cons: null more

I went to Esty's to buy a glass chimney for my hurricane lamp. They are pricey, but I support mom & pop shops and have given them business in the past. Upon buying the fragile chimney for ~$10, I asked for a box.The owner said "no box" & then wrapped it in thin paper, assured me it would be fine & placed it, along with my base, into a brown paper bag. At home I discovered a hairline crack in the glass. I returned to Esty's to find a new chimney. Not knowing if the crack occurred b/c it was placed in the bag with my base, I asked if she would work with me on the price of replacement. I was told no. I reminded her that it was not wrapped properly for which she stated it was. I reminded her I asked for a box, because this was a fragile piece and denied, As far as I'm concerned this breakage is part her fault. I didn't buy the replacement. Don't fall for this scam and make the same mistake I did. INSIST the purchase be wrapped in bubble wrap & boxed or walk away!!! She could have offered a $2 discount on the replacement & I would have been a happy customer. Now I'll never give her my business again. more

Customers are treated with ultmost care. They take the time to professionally fit your lamp to the perfect shade. They can repair your lamp on site. more