I think Jan S. who wrote on February 23, 2012 is right on the money when she said that these reviews are cooked. Before I decided to purchase a Groupon from Esthetic Laser Center, I saw lots of rave reviews from supposed satisfied customers. I am not one of them. I got a year's worth of laser hair removal through Groupon. I wasn't that hairy to begin with but had 7 treatments on my underarms and I'm still having to shave. I had laser treatments done about 10 years ago in Michigan, and after 3 treatments, I didn't have to shave for years. The 7 treaments I got at Esthetic Laser Clinic have not even lasted 2 months. Then to make things worse, they added all these limitations that were never written into my Groupon. For instance, they said if I treat one spot and then move on to another, I can't go back to the initial spot of treatment. I asked to speak to someone about this. They gave me the marketing person's email. When I asked for a phone number, they said that she works from Canada and that email was the only way to communicate with her. I called and asked if there was a live person I could talk with. I was told that the owner of the establishment would call me. I am still waiting for that phone call. I will not be patronizing this business once I've used up my Groupon.
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