Picked up at car repair location. Driver was non-responsive and car was hot. Was offered same car as my rental. They had almost no cars even though I had a reservation. I ended up taking another car but had to wait for them to send it out for an oil change. That ended up taking nearly an hour instead of about 30 minutes. Car was sufficient for my needs and much nicer than first offer. The first person that helped me was not friendly. I was later helped by someone else who was very nice and professional. When I returned the car I ended up having to wait again over 30 minutes for someone to drive me to pick up my car.
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