RA#264920....Not at all happy when a discount is offered and NOT honored!!!! Requested a smaller car was advised by Pastor to call if no smaller car available he will issue me a discount if small car not available, decided to call and Pastor answered the phone and said he remembered what he offered me and said to please hold.....well I was on hold for 25 minutes hanged up and called back and lady that answered said he was with a customer!!!!!!! REALLY!!!! why didn't he say that first!!!! The reps really know how pass the buck around!!! When ever my car has to go in for service or repair I totally CRINGE when I'm told I'm getting a rental!!!!! I'd rather walk home!!!! And twice I declined and courtesy car took me home!!
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