BEWARE do not count on receiving a car when you have a reservation at this dump. The customer service is rude and discriminatory and even if you are a ten year member of the Plus Club, it does no good. Best go on ahead and walk where you are going!! I had to pay four star hotel cancellation fees for two rooms when they would not rent me my reserved car. The only way you will rent a car here is if you own the place. I will never ever go back here and will be writing to let the corporate office how awful I was treated. The girl just kept saying you have to have 2 utility bills over and over and I showed her my life's history including a utility bill, my auto insurance bill, other things with my name on them, my check book, heck, my business is even in the phone book yellow pages with my phone number and address and my professional business license number. RUN from this business at all costs
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